SECURA Insurance

Field Claims Representative - Southeast Michigan

US-MI
3 months ago
Job ID
2047
Job Grade
Grade 7
Category
Claims - Property

Responsibilities

  • Inspect, prepare detailed damage estimates, negotiate, and settle property claims.
  • Examine policy coverage forms and other records to determine insurance coverage.
  • Interview and correspond with policyholders, claimants, witnesses, and police.
  • Establish and monitor reserves to adequately reflect the exposure.
  • Make appropriate reserve changes as each file develops.
  • Assist in agency management by providing feedback to Underwriting and conducting agency visits.
  • Occasionally handle and manage complex losses in specific areas of expertise.
  • Participate on catastrophe teams, as required.
  • Focus on outstanding customer service toward all customers.
  • Travel with overnight stays, as necessary

 

Qualifications

ESSENTIAL:

  • Two-plus years’ experience in property and property damage liability claim settlement.
  • Excellent keyboard/PC skills.
  • Working knowledge of claims law.
  • Understanding of insurance coverages for commercial, personal, and farm.
  • Top-notch organization and prioritization skills.
  • Ability to work flexible hours.
  • Ability to work independently and manage the territory.
  • Excellent problem-solving and negotiating skills.
  • Superior written and verbal communication skills.

PREFERRED:

  • Certificate in General Insurance.
  • AIC, CPCU, ARM, or CIC designations.
  • College degree or equivalent work experience.
  • Previous experience using Xactimate estimating

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