SECURA Insurance

Claims Consultant - Large Loss

US-WI-Appleton | US-MN-Minneapolis | US-IA-Des Moines | US-IL-Chicago
4 weeks ago
Job ID
Job Grade
Grade 8
Claims - Property


This career opportunity will either be based in the Appleton Office or office from home located near a major airport hub in the Midwest (Field Manager’s discretion) and will service all the states SECURA writes business in.


  • Inspect, prepare detailed damage estimates, negotiate, and settle large/complex property claims.
  • Examine policy coverage forms and other records to determine insurance coverage.
  • Interview and correspond with policyholders, claimants, witnesses, and police.
  • Establish and monitor reserves to adequately reflect the exposure.
  • Make appropriate reserve changes as each file develops.
  • Assist in agency management by providing feedback to Underwriting and conducting agency visits.
  • Participate in catastrophe team efforts (both inside and outside the regularly assigned territory), as well as the after-hours emergency claim response program.
  • Conduct training and act as a reference to peers.
  • Participate on catastrophe teams, as required.
  • Focus on outstanding customer service toward all customers.
  • Travel with overnight stays, as necessary.   





  • 8+ years of experience in property and property damage liability claim settlement.
  • Working knowledge of claims law.
  • Understanding of insurance coverages for commercial, personal, and farm lines.
  • Top-notch organization and prioritization skills.
  • Ability to work flexible hours and travel.
  • Analyze, review, negotiate, and settle large, complex claims promptly with minimal supervision.
  • Excellent problem-solving and negotiation skills.
  • Superior written and verbal communication skills.
  • Excellent keyboard/PC skills.




  • Certificate in General Insurance.
  • AIC, CPCU, SCLA, CIC, or ARM designation(s)
  • College degree or equivalent work experience.
  • Previous experience using Xactimate estimating



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