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Field Claims Representative - Illinois
7 months ago
(7 months ago)
Claims - Property
Approximate territory is around the Naperville and Bloomington areas.
Inspect, prepare detailed damage estimates, negotiate, and settle property claims.
Examine policy coverage forms and other records to determine insurance coverage.
Interview and correspond with policyholders, claimants, witnesses, and police.
Establish and monitor reserves to adequately reflect the exposure.
Make appropriate reserve changes as each file develops.
Assist in agency management by providing feedback to Underwriting and conducting agency visits.
Occasionally handle and manage complex losses in specific areas of expertise.
Participate on catastrophe teams, as required.
Focus on outstanding customer service toward all customers.
Travel with overnight stays, as necessary
Two-plus years’ experience in property and property damage liability claim settlement.
Excellent keyboard/PC skills.
Working knowledge of claims law.
Understanding of insurance coverages for commercial, personal, and farm.
Top-notch organization and prioritization skills.
Ability to work flexible hours.
Ability to work independently and manage the territory.
Excellent problem-solving and negotiating skills.
Superior written and verbal communication skills.
Certificate in General Insurance.
AIC, CPCU, ARM, or CIC designations.
College degree or equivalent work experience.
Previous experience using Xactimate estimating
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