SECURA Insurance

  • Field Claims Representative – Kentucky

    Location US-KY-Louisville
    Posted Date 5 months ago(1/23/2018 5:20 PM)
    Job ID
    Job Grade
    Grade 7
    Claims - Property
  • Responsibilities


    • Inspect, prepare detailed damage estimates, negotiate, and settle property claims.
    • Examine policy coverage forms and other records to determine insurance coverage.

    • Interview and correspond with policyholders, claimants, witnesses, and police.

    • Establish and monitor reserves to adequately reflect the exposure.

    • Make appropriate reserve changes as each file develops

    • Assist in agency management by providing feedback to Underwriting and conducting agency visits.

    • Occasionally handle and manage complex losses in specific areas of expertise.

    • Participate on catastrophe teams, as required.

    • Focus on outstanding customer service toward all customers

    • Travel with overnight stays, as necessary.



    • Two-plus years experience in property and property damage liability claim settlement.
    • Excellent keyboard/PC skills.
    • Working knowledge of claims law.
    • Understanding of insurance coverages for commercial and personal lines.
    • Top-notch organization and prioritization skills.
    • Ability to work flexible hours.
    • Ability to work independently and manage the territory.
    • Excellent problem-solving and negotiating skills.
    • Superior written and verbal communication skills.
    • Must be licensed in Kentucky.


    • Certificate in General Insurance.
    • AIC, CPCU, ARM, or CIC designations.
    • College degree or equivalent work experience.
    • Previous experience using Xactimate estimating
    • Bilingual




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