SECURA Insurance

  • Claims Representative - Casualty

    Location US-WI-Appleton
    Posted Date 2 weeks ago(10/30/2018 2:02 PM)
    Job ID
    Job Grade
    Grade 7
    Claims - Casualty
  • Responsibilities

    • Analyze, review, negotiate, and settle casualty claims of varying complexity in a thorough manner with minimal supervision
    • Establish and monitor reserves to adequately reflect the exposure and make appropriate changes as files develop
    • Examine policy coverage forms to determine insurance coverage
    • Interview and correspond with policyholders, claimants, witnesses, and legal counsel
    • Proactively follow up with injured parties and legal representatives regarding treatment protocol and recovery status
    • Provide outstanding customer service for all external and internal customers
    • Assist in agency management by providing feedback to Underwriting
    • Identify subrogation potential and refer to the Subrogation Team
    • Actively participate in or handle additional projects and/or claims as assigned by Claims Management



    • Bachelor’s degree from a four-year college ; or equivalent combination of education and three or more years of Casualty Claims experience;
    • Strong organizational and prioritization skills, as well as detail orientation
    • Excellent negotiations skills
    • Self-starter with the ability to independently work through problems
    • Superior verbal and written communication skills
    • Fundamental understanding of medical terminology with the ability to interpret and understand medical records.
    • Comfort level working with attorneys


    • AIC, CPCU or SCLA designation(s) preferred


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